At Bush Electric we understand electricity, heating and air-conditioning.
As part of our commitment to our customers, we offer the answers
to some of the most frequently asked questions concerning our services.
Please be advised the following is for informational purposes only
and Bush Electric accepts no responsibility for the use or misuse
of the following information. There is no substitution for expertise,
so please call us at 1
(800) 678-5848 before attempting
any of the following.
REMEMBER THAT ELECTRICITY CAN KILL!
Question #1: My
pilot won't stay lit.
Answer:: You may have a dirty pilot or bad thermocouple
Question #2: The burner comes on and only stays
on 1 minute than goes off.
Answer:: May have a dirty filter or the heat anticipator on the thermostat
is set too low.
Question #3: The burner comes on but the fan
Answer:: It could be a bad fan motor or fan control.
Question #4: My furnace won't come on and the
pilot is on.
Answer:: Check thermostat and breakers or fuses.
The furnace runs but goes off before it gets up to temperature.
Answer:: Check thermostat, it could
be out of calibration.
Question #1: My A/C won't run
Answer:: Check the thermostat and breakers
Question #2: The A/C runs but doesn't cool right.
Answer:: Check filters on furnace or air handler and clean condenser
coil on outside unit.
Question #3: The inside coil on furnace freezes
Answer:: Check filter on furnace or air handler and check if motor
Question #4: 95 degrees outside and my A/C runs
all the time.
Answer:: At 95 degrees it will run all the time, that is what is it
designed to do.
Question #5: I got home an hour ago and turned
the A/C on and it is still 85 degrees in here and it was 89 when I
turned it on.
Answer:: If you turn the A/C on in the afternoon when it is hot outside
and inside it could take 3 or 4 hours or more to cool it. You have
to cool all of the furniture and walls off.
Question #6: Water is running out of coil on
furnace down through furnace.
Answer:: Check condensate drain to see if it is plugged up.
Question #7: A/C runs all the time and doesn't
cool and filter is clean and condenser coil is clean.
Answer:: Call for service , it could be low on freon or compressor
Question #8 The blower on furnace runs but outside
unit doesn't run.
Answer:: Check thermostat to see it is calling for cooling. Check breaker
for unit and check disconnect switch outside.
Question #9: Outside unit runs but fan on furnace
Answer:: It could be a bad blower motor or blower relay, call for service.
The blower inside or unit outside doesn't run and thermostat is
set right and breakers oar on.
Answer:: Call for service. It could
be a bad transformer in furnace or air handler.
Never try to make electric repairs or take the cover off your breaker
or fuse box unless you are sure you know what you are doing.
Question #1: My electric is out. What should
ELECTRIC CAN KILL!
Step #1: Check with a neighbor, if they are also out, call the power
Step #2: If your neighbor has power and you
do not, check your main breaker or main fuses. In case you have main
breaker (it may be outside under meter base) Reset the main breaker
or change the main fuses.
Step #3: If the preceding does not restore
electric, check each breaker below main and reset. (in case of fuses,
check each plug fuse below main fuses)
Step #4: If you still do not have electric,
call us for a service call. Again, be sure your power company does
not have a power outage.
Question #2: 1/2 of my lights are dim and the
other 1/2 are very bright.
Answer: This is usually a sign of a loose
neutral. This could be the power company supply drop or a problem
in the meter base or your house wiring. Disconnect all motors and
refrigerators at once. Do not use refrigerator or any appliances while
this problem exists. It can burn them out. Call power company. If
the power company does not have a problem with the supply or the meter
base, call for a service call.
Question #3: I want to bury an underground feed
to a post light. How deep should it be?
Answer: CAUTION If you have underground
electric, phone, cable TV, gas water or sewer on your property, be
sure you know where it is located before you do any digging on your
property. Your life may depend on it. Call OUPS 800-362-2764 (3) days
before you dig. OUPS will dispatch your utility companies to your
property to mark underground lines. The minimum depth of electrical
lines not in conduit that do not cross driveways is 24 inches.
Question #4: I need to add a new circuit and
my breaker box is full. Do I have to install a new breaker box with
Answer: Most breaker box manufacturers
make what is known as a piggy back breaker. A piggy back breaker will
replace (1) existing regular breaker and allow you to reconnect the
existing circuit to (1) 1/2 and the new circuit to the other half.
Question #5: My electric bill is 20% more
this month than last. What is causing this?
Answer:: This is a very complex problem in that there may be (1)
answers to it. Your electric meter
only turns when you are using electric. Except on a rare occasion
a meter can go bad and the power company is the only one who can
fix this. Electric does not run out of lamp sockets when there is
not a bulb in the socket, which is a common misconception.
It could be one or more of the following reasons or some other reason
not listed. These are a few I have see in the past forty years.
#1: Did you add any new appliances or lights last month?
#2: Did you do extra cooking the past month, such as holidays or
#3: Do you have an underground cable to a post light or out building
that could have developed a low impedance leak to ground.
#4: Check the door seals on your refrigerators and freezers, they
could have gone bad. Close the door on a piece of paper. If you
can easily pull the paper out, chances are the seal is bad. Be sure
to keep refrigerator and freezers defrosted and vacuum condenser
#5: If you have an electric water heater, when was the last time
it was flushed out? Lime over a period of time can build up around
the element and cause a shortage of hot water as well as take the
water heater longer to heat. If not taken care of, it can burn out
the heating element.
#6: Are your furnace filters clean? Dirty filters can cause the
blower to run a longer time to heat your house in the winter and
cause the air conditioner to run longer in the summer to cool your
#7: If your house is on a well and you have a pressure tank, is
it water logged? If it is, the pump will start and stop more often
and this will increase energy use. Bad toilet or faucet seals or
under ground leaks can cause you to pump more water and use more
energy as will as waste water and use more softer salt.
#8: When was the last time you changed your florescent lamps? As
florescent lamps burn, the light output drops off while they use
just as much energy. If you do not change flickering florescent
lamps or lamps in a fixture with just (1) of (2) lamps operating,
you may have to change the ballast as well as the lamps and this
will cost a lot more. There are more energy saving lamps and ballast's
on the market today you may what to have installed.
#9: Did you install a new appliance with an undersized cable? Not
only is this dangerous, it can cost more to operate the appliance.
Never connect an appliance to an extension cord or an undersized
#10: Be sure if you have lights in the attic, crawl space or unused
closets, you did not forget to turn these lights off the last time
you used them.
#11: Last, but not least, check your meter reading dates on your
utility bills. You may have a bill with more days billed than the
month before with the lower total cost. There are other causes for
increase energy use, that do not come to mind. These are the most
common. Discuss this problem with your power company. Many power
company's offer a free energy audit. If not give us a call.